Product design and leadership.
 

Working with Hank is like a constant sigh of relief paired with a constant desire to yell, “@#&$ YEAH!”

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Who would you like to see today?

Designer care without the headache

[Coming Soon]

 
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Digital Line Busting

Rerouting traffic patterns for profit and delight

Case Study
 
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The Long Game

Age is just a number

Web design
 

Crushing $100M Annual Overhead

A little reprieve for a trillion dollar tech giant

case study
 

Order up!

Researching for one of the nations largest restaurant groups

[Coming Soon]

 
“Hank is a force of nature, reimagining what’s possible and taking charge. He built a high-performing global design organization from scratch in 6 months. Considered some of our best talent to this day.”
— Jennifer Schmich Sr. Manager, Content Strategy @ Intuit
 
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Establishing a Global Practice

Delivering order from the chaos to small businesses around the globe

Case Study
 

Select Clients

 

PROCESS

 

Inquiry

Generative Research

Requirement Gathering 

User Observations

Experimentation

Strategy Exploration 

Option Development

Prototype creation

Evaluation

Evaluative Research 

Usability Tests

Iteration


Monitor

Implement Analytics

Assess Performance

Tune Experience