https://www.hankhq.com/crushing-overhead daily 0.75 2025-02-11 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562979105233-3HM6FL80UT9K7AAZY86H/capture.png Crushing Overhead https://www.hankhq.com/establishing-a-global-practice daily 0.75 2022-09-13 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358582087-1U21UHWT7J8R9POL5FN6/qb-ukgc2.jpeg Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358580414-BE4193VXQ4JPU84K03NH/qb-auic.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358586624-Z8QMTR8N0WC3NDDYUFOH/qb-aumt3.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358586865-93F0RLS4YNR0FP7T7UKB/qb-ukgc3.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358590846-12C3QDFMU7L84BTQN9M8/qb-aumt1.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358591508-JQ4JLK28G7IHRBADNFHJ/qb-aumt2.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358595367-5EGC7THHRZHB011O5BXA/qb-auws3.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358595366-0W385MZTANNN0GA5P7MT/qb-auws2.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358598727-Y1KPU2TLOF8JQOR9I5YZ/qb-auom1.gif Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358599124-28QOC94CGGKL02I8K3YE/qb-ukgc2.jpg Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358601530-I8ZBFOFFC9WKBB6FCFPB/qb-auom5.gif Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358601984-IQ9J51LYMBXXUAJWGJ05/qb-auom2.gif Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358604073-T4RLLKVXVTE0WA6159XT/qb-bzadhoz2.jpeg Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358605085-B50LUJLYQ4S2SZGFBKW4/qb-bzadhoz1.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358606178-O9XEE5TKQB7X7LCFO7AE/qb-auws1.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358607274-HFLGQQGCSCD2WC0G1T7L/qb-auom4.gif Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358607874-FY12KZGWRW89N7USN2YS/qb-bzadhoz4.jpeg Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358608781-OCIDTCDY1PKEO1WVROHY/qb-bzadhoz3.jpeg Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562358609157-M1MFN2LELWBTMSTFOE75/qb-auom3.gif Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562354780320-57S7IK61IJSE3GCEAR46/voc-grid.png Establishing a Global Practice https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562351787550-S0LI9HVYIO3E66BFX1UH/hanktrefethen_global_squad.png Establishing a Global Practice https://www.hankhq.com/digital-line-busting daily 0.75 2021-04-12 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563308110562-8EYPC9XGO3BMHFJ3VJ6Q/jumbotron.png Digital Line Busting Jumbotron: As soon as a shopper signed in, they’d be added to the queue in a friendly, delightful, and easy to see manner. When it was their turn their name and desk assignment would be in lights. This provided a warm and clear direction while giving shoppers a sense of pace as they moved closer to the horizon. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563307944803-B0NPWYOUXC9FPEQW3ZT1/admin.png Digital Line Busting Admin and reporting site: Corporate and store leadership are now able to monitor service times, consume reports and push live updates to any part of the experience by individual store and system-wide. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563065629921-VGPQFBUVJIHVU7NU40HT/CutBarFlow.png Digital Line Busting https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1582755402874-ARQM0GAVBS7DE54K9226/delete+customer.gif Digital Line Busting Removing a Customer From the Queue: If a customer needs to be removed from the queue, a team member will simply tap on a name then tap "remove" to update the the queue. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1582835002051-RWQ8MPYAQOFDE612JZOW/skip-warning.gif Digital Line Busting Skip limit reached Sending folks off to shop after they’ve signed in at the cut bar opens up a greater chance that they’ll not be around when their name is called or better yet decide to continue shopping for more merch. If they don’t show up after they’re notified the first time, they’ll drop a slot or two in the queue, after that happens 3 times there’s a 91% probability they’ve left the premises. In this instance we ask the team member to double check their presence before removing them. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563308210563-EV2YYMQHX0PUQD4H6WJB/kiosk.png Digital Line Busting Check-in Kiosk: Shoppers checked in at kiosks near the cut counter and then be free to continue to browse, on busy days shoppers would check-in, shop ‘til called and proceed to cut and purchase without any need to kill time. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563308299431-IQL7NSIN9IQ34UT8LZMJ/tmapp.png Digital Line Busting Team member app: Those working the cut bar would be able to progress shoppers through the queue and push announcements to the Jumbotron above. Additionally, all job aids were digitized, always up to date, and no longer cluttering their workspace. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1582756318464-Y4R3SV9U2J9F1SK69ZTP/profanityfilter.gif Digital Line Busting Filtering the profanities: JoAnn is a family friendly organization who provides a ponies, puppy dogs, and rainbows level creative experience where expletives would definitely poison the well. I therefore designed an experience that would deter would be pranksters (and typo makers) from the satisfaction of trolling the patrons. https://www.hankhq.com/home-2 daily 0.75 2021-04-09 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1563065810954-P9SMKQ3W6IL71NT02VX6/JOANN.png Home - Digital Line Busting Rerouting traffic patterns for profit and delight https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1595263899402-96R7QEDZDU281ND7YZAI/image-asset.jpeg Home - Order up! Researching for one of the nations largest restaurant groups [Coming Soon] https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562359189946-44XJBMJGK3MN4M1RAWJL/hanktrefethen_global_squad.png Home - Establishing a Global Practice Delivering order from the chaos to small businesses around the globe https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618003617378-X5RZ0EYM2EA42WFYMFRA/3+Device+Mashup.png Home - Who would you like to see today? Designer care without the headache [Coming Soon] https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562971712753-OCC93MX6O0QLVUNQAXT4/image-asset.jpeg Home - Crushing $100M Annual Overhead A little reprieve for a trillion dollar tech giant https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825552-LX6FTJ57IASWUOLOFQF9/accenture.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825640-HPZ8NLA3X6GTDL6YXUZF/Amazon.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825723-NIZ03WVCCDN6ZPGJD10Y/clif.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825941-BBQQXPXDC5SXTOF8T0AZ/coke.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825961-61M3ERFC40LL9SVEIAGS/fedex.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826092-M9N15WTCO3Z5CLABVEF5/GS.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826318-QNQBFC4PFAN0ZZXTSLR5/hershey.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826233-JZVCKL4LTIHI67E964LO/intuit.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826391-TV38MFSTNZ0VU6BPCJOC/joann.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826484-VDG5IGWUUG9JBDCN9VSY/nordstrom.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826530-AONLW45P466J90HSBX6D/prog.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826637-R2PHKD3R3Z03VOEZ6L96/xerox.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618000545019-WBFW37484XXVF4RYIJ97/hero+img.png Home - The Long Game Age is just a number https://www.hankhq.com/launching-in-america daily 0.75 2021-04-12 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618002712542-XKK0E3LHU3YRXF1QJLNR/fitbeyond+desktop.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618002711994-STTSARMFYL44RSOIO1F3/fitbeyond+desktop-1.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618002709707-TQP2AIF20HOIP0OA0T0D/fitbeyond+desktop-2.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618002400354-713H0NY2FEOJYWH258GO/iPad+Pro+11.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618003224468-J5DY8HAL4HXOEFBYH0X6/Option+A+Home+MBL+%402x.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618003227291-232JK84DC087BHNLE123/Option+A+Category+MBL%402x.png The Long Game https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618003224095-NM4TC2GUYNYNXPB2FDRW/Option+A+Detail+MBL%402x.png The Long Game https://www.hankhq.com/home-2-1 daily 1.0 2025-04-11 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562359189946-44XJBMJGK3MN4M1RAWJL/hanktrefethen_global_squad.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562971712753-OCC93MX6O0QLVUNQAXT4/image-asset.jpeg Home - X https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618003617378-X5RZ0EYM2EA42WFYMFRA/3+Device+Mashup.png Home - X https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1595263899402-96R7QEDZDU281ND7YZAI/image-asset.jpeg Home - X https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1618265124916-JC9IEA42CRI1LD6LW9MD/TM+App.png Home - X https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825552-LX6FTJ57IASWUOLOFQF9/accenture.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825640-HPZ8NLA3X6GTDL6YXUZF/Amazon.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825723-NIZ03WVCCDN6ZPGJD10Y/clif.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825941-BBQQXPXDC5SXTOF8T0AZ/coke.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099825961-61M3ERFC40LL9SVEIAGS/fedex.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826092-M9N15WTCO3Z5CLABVEF5/GS.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826318-QNQBFC4PFAN0ZZXTSLR5/hershey.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826233-JZVCKL4LTIHI67E964LO/intuit.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826391-TV38MFSTNZ0VU6BPCJOC/joann.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826484-VDG5IGWUUG9JBDCN9VSY/nordstrom.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826530-AONLW45P466J90HSBX6D/prog.png Home https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1562099826637-R2PHKD3R3Z03VOEZ6L96/xerox.png Home https://www.hankhq.com/vmx daily 0.75 2022-04-18 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1650320097981-K9LEFQJ5ZAV6W90PZ4LR/shop-vitamix.jpg The Intersection of Premium and Health Honest. Confident. Bold. The clean and confident approach taken with product photography was the first notion of the Premium = Artisan + Natural + Fresh = Health equation. People generally found it difficult to understand the several hundred dollar price range of our packages. I set out to present the product as confidently and clearly as possible by adding hierarchy to primary and secondary items. A happy side benefit is that it also afforded us efficiencies in production allowing us to easily update packages without the need to reshoot. https://www.hankhq.com/project-go daily 0.75 2022-04-18 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/1650323717496-48EJLE3V8T4PBSOF1W63/QBAU.png Project Go - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hankhq.com/beseen daily 0.75 2024-10-24 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/e3a06788-04e3-4af6-8d1e-242f6481736c/beseen_screens.png Be:Seen https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/60b71297-d54b-4eee-aaf7-8618f5860041/BeSeen_logo.png Be:Seen https://www.hankhq.com/tableside-ai daily 0.75 2025-02-03 https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/6fa731d9-b9eb-4036-ab03-d3d9041833ae/Key+Screens.png Tableside AI - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/74f118a9-9852-402c-9583-3750c7029eb0/Darden+Sketches.png Tableside AI - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5d13b63d4ef297000103bac5/79f51d98-6ee4-4674-9672-bd81cc9f405e/Logos.png Tableside AI - Make it stand out Whatever it is, the way you tell your story online can make all the difference.